Infinity smart card misconfiguration contact to support

Infinity Box & Dongle

Hafidhi Yusuf

Active Member
Sep 12, 2023
22
0
Tanzania
Smart-card misconfiguration

what is this?
my pc don't have any usb share port tools or driver,
cm2 ok i just install nck modeul, rhen cm2 show this message
please solve this problem..

Serial No (S/N): 7507C151
HWID 0000C151258E4082
Help Me Please
 

Infinity-Box

Product Manager
Feb 10, 2019
3,058
640

doola

Member
Oct 6, 2020
12
0
giza

doola

Member
Oct 6, 2020
12
0
giza
= DongleManager [Infinity] v1.94 [6/10/2024 3:31:16 AM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 010299591C6A1292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): F3C19959
Firmware version: 0122.02
=== Started: 6/10/2024 3:31:18 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No
 

nomanthaheem8

Junior Member
Feb 8, 2022
4
0
pakistan
=== DongleManager [Infinity] v1.92 [04/08/2024 8:04:07 pm] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01036E631C6A1292
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): D8476E63
Firmware version: 0159.02
=== Started: 04/08/2024 8:04:08 pm ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
 

Mansoorshah12

Member
Sep 10, 2024
8
2
larkana
As I can see it was fixed long time ago. Right?
=== DongleManager [Infinity] v1.94 [9/12/2024 1:09:33 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00013E9C212B4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 43793E9C
Firmware version: 0153.02
=== Started: 9/12/2024 1:09:34 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No
 

Infinity-Box

Product Manager
Feb 10, 2019
3,058
640
=== DongleManager [Infinity] v1.94 [9/12/2024 1:09:33 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00013E9C212B4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 43793E9C
Firmware version: 0153.02
=== Started: 9/12/2024 1:09:34 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No
Your dongle was damaged with sharing tool, probably it was eltima or virtualhere.
How to fix How to repair dongle after network sharing - FREE - Infinity Box Dongle [CM2] [BEST] Support
 

Mansoorshah12

Member
Sep 10, 2024
8
2
larkana
Your dongle was damaged with sharing tool, probably it was eltima or virtualhere.
How to fix How to repair dongle after network sharing - FREE - Infinity Box Dongle [CM2] [BEST] SuppoI have not shared, I do not know how to share
Your dongle was damaged with sharing tool, probably it was eltima or virtualhere.
How to fix How to repair dongle after network sharing - FREE - Infinity Box Dongle [CM2] [BEST] Support
I have not shared, I do not know how to share please my problm solved thnks team
 

tahirshanmughal

Active Member
Dec 22, 2021
30
5
pak
INFINITY TEAM WE NEED HELP PLZZ SOLVED ME PROBLEM
I DO NOT USED ANY SHARERING SOFTWARE NEW WINDOW OR NEW CM2 SETUP BUTT STILL

=== DongleManager [Infinity] v1.94 [2/21/2025 12:20:53 PM] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001BC67CEC4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): C9AC1BC6
Firmware version: 0161.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0161
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0161
=> Options:
- Infinity-Box/Dongle [CM2]

Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001BC67CEC4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): C9AC1BC6
Firmware version: 0161.02
=== Started: 2/21/2025 12:21:42 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No

Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Box/Dongle misconfiguration
Diagnostic code: 62
21-02-2025 12:22:04
Username: 00C9AC1BC6
==> Search for "fault.bin" in C:\Users\Tahir shan MUGhAL\Downloads\DongleManager (1)\
==> Search for "fault.bin" in c:\InfinityBox\
==> Search for "fault.bin" in c:\Program Files\
==> Search for "fault.bin" in d:\Program Files\
==> Search for "fault.bin" in c:\Program Files (x86)\
Found files: 0
No reports found
 
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