Request Here Active Dongle and PC ID Update For Digital Activation

DYNET

Product Manager
Jan 16, 2020
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Request Here Active Dongle and PC ID Update For Digital Activation

To request a monthly PC ID update for digital activation for one PC, here’s a more detailed approach to ensure everything is handled smoothly:

  1. Verify Eligibility: Ensure that you are eligible for monthly updates as per your current digital activation plan. Check if the plan includes support for one-time updates each month, as this may vary depending on the subscription or product tier.
  2. Gather Necessary Information:
    • Dongle ID: This is essential for verifying your access rights and ensuring your device is recognized.
    • PC ID: Each PC has a unique identifier used for digital activation. Make sure your PC ID is correct and updated to avoid any discrepancies.
    • Account Details: Ensure your account is active and includes access to digital activation support. If there’s a renewal required, handle this beforehand for uninterrupted service.
  3. Submit an Official Request:
    • Contact the support team via the official MRST support channel or email associated with digital activations.
    • Include all relevant details like your Dongle ID, PC ID, and account information to expedite the process.
  4. Follow-Up Timeline:
    • Since you are eligible for an update once every month, specify this request as a “monthly PC ID update request.” This will help support staff identify it as a regular update rather than an initial activation or re-activation.
    • Request a confirmation from the team about when your update will take effect to ensure smooth and uninterrupted functionality.
  5. Post-Update Verification:
    • Once the support team confirms the update, restart your software or device to verify that the digital activation works as expected with the updated PC ID.
    • If there are any issues, reach out to support promptly, specifying that it is a follow-up on your recent monthly update request.
Taking these steps ensures clarity and organization in your request for monthly PC ID updates. Additionally, working closely with the support team will help with timely responses and a reliable activation process each month
 
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