Chimera reads codes still runing

[khaledgrooze]

hi
can any body helps me
chemira took 65 crdts to calculate codes but failed
not refound
and when i looked to job hestory it gived to me that still running

 

[ChimeraTool]

hi
can any body helps me
chemira took 65 crdts to calculate codes but failed
not refound
and when i looked to job hestory it gived to me that still running

Dear User,

Procedures which get stuck and still appear to be running will be automatically timed out after a while.
If you give us your username, we can look into it, and refund it after it's timed out, should it be not refunded automatically.

Best Regards,
ChimeraTeam

 

[khaledgrooze]

Dear User,

Procedures which get stuck and still appear to be running will be automatically timed out after a while.
If you give us your username, we can look into it, and refund it after it's timed out, should it be not refunded automatically.

Best Regards,
ChimeraTeam

crdts refound thanks