It seems like your Samsung J610F is experiencing an issue that causes it to restart and display a blue screen. Here are a few potential solutions you can try:
- Restart in Safe Mode: Boot your phone in safe mode to check if the issue persists. Safe mode disables third-party apps, helping you determine if a specific app is causing the problem. If the issue doesn't occur in safe mode, you may need to uninstall recently installed apps to identify the culprit.
- Clear Cache Partition:Wipe the cache partition of your device. This can help resolve system glitches that may be causing the restart issue. Here's how to do it:
- Turn off the device.
- Press and hold the Volume Up button + Bixby button (if applicable) + Power button.
- Once the Samsung logo appears, release all buttons.
- Use the volume buttons to navigate to "Wipe Cache Partition" and use the Power button to select it.
- After the process is complete, restart your device.
- Update Firmware: Ensure that your device has the latest firmware update. Go to Settings > Software update > Download and install. Keeping your device's software up-to-date can address compatibility issues and bugs.
- Factory Reset: If the problem persists, consider performing a factory reset. Note that this will erase all data on your device, so make sure to back up important information first. You can perform a factory reset in the device settings.