- Jan 16, 2020
- 14
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Request Here Active Dongle and PC ID Update For Digital Activation
To request a monthly PC ID update for digital activation for one PC, here’s a more detailed approach to ensure everything is handled smoothly:
To request a monthly PC ID update for digital activation for one PC, here’s a more detailed approach to ensure everything is handled smoothly:
- Verify Eligibility: Ensure that you are eligible for monthly updates as per your current digital activation plan. Check if the plan includes support for one-time updates each month, as this may vary depending on the subscription or product tier.
- Gather Necessary Information:
- Dongle ID: This is essential for verifying your access rights and ensuring your device is recognized.
- PC ID: Each PC has a unique identifier used for digital activation. Make sure your PC ID is correct and updated to avoid any discrepancies.
- Account Details: Ensure your account is active and includes access to digital activation support. If there’s a renewal required, handle this beforehand for uninterrupted service.
- Submit an Official Request:
- Contact the support team via the official MRST support channel or email associated with digital activations.
- Include all relevant details like your Dongle ID, PC ID, and account information to expedite the process.
- Follow-Up Timeline:
- Since you are eligible for an update once every month, specify this request as a “monthly PC ID update request.” This will help support staff identify it as a regular update rather than an initial activation or re-activation.
- Request a confirmation from the team about when your update will take effect to ensure smooth and uninterrupted functionality.
- Post-Update Verification:
- Once the support team confirms the update, restart your software or device to verify that the digital activation works as expected with the updated PC ID.
- If there are any issues, reach out to support promptly, specifying that it is a follow-up on your recent monthly update request.
