DTPro mtk module error

[moises35]

why is this error in any mtk when trying to repair imei the drivers are correct
11/03/2021 1:06:14 p. m. - Searching Connected Meta Devices..
11/03/2021 1:06:14 p. m. - Please Connect Powered off Phone to Usb Cable..
11/03/2021 1:06:21 p. m. - BROM Port Found : MediaTek PreLoader USB VCOM (Android) (COM47)
11/03/2021 1:06:21 p. m. - Switching Mode to [Meta]..
11/03/2021 1:06:21 p. m. - Install Cdc Drivers if Needed..
11/03/2021 1:06:21 p. m. - Waiting for Meta Port..
11/03/2021 1:06:54 p. m. - Port : USB Composite Device
11/03/2021 1:07:30 p. m. - Phone not Found in Meta Mode..
11/03/2021 1:07:30 p. m. - Please Make Sure CDC Drivers are Installed.

 

[kikas112]

what phone u do, cdc driver installed ? phone go meta?

 

[DTPRO Tool]

this is basic!!
BRAND--Model--CPU--

Please we are professionals, We must put the basic information of our device to see if it is supported or NOT or if you are doing it correctly