Hi I have dtpro tool last 1 years and I have no problem with him, I do many xiaomi note 7 etc, nokia, huawei. Sometimes have problems usb ports, but its normal all tool. When I bought this tool I have window 7 and I do auto upgrade Windows 10 its working normal. When I write support team in WhatsApp erveytime the reply me. Please only leer before buy tool the change pcvpolicy.