Hydra dongel not found

[mk.gsm]

Searching for Hydra Dongle . . .
Found : 50160000 [000000000000]

Repair Key : 40A3-4153-4B45-5A6B
Checking repair request...
PLEASE REQUEST REPAIR.....

 

[mk.gsm]

any reply from support

 

[Rashi Hydra Tool]

- Remove all another Dongle
- Only Hydra Dongle Connect ( Install Smart card Alcor Driver )
- Open Software Click Update Repair Firmware
- Click Home ( and go to configuration tab and update database only ).

 

[Ayoublive]

- Remove all another Dongle
- Only Hydra Dongle Connect ( Install Smart card Alcor Driver )
- Open Software Click Update Repair Firmware
- Click Home ( and go to configuration tab and update database only ).

not working
Repair Key : 2777-CF84-9A0F-05C2
Checking repair request...
ERROR: YOUR DONGLE NOT EXISTED IN HYDRA SERVER