dead software for xiaomi not 7 pro

[abo ali]

sir
I bought Redmi note 7 pro 6G Ram 128G
with china language i wanted to switch it to global using XiaoMiFlash.exe thin
the phone is off not responding at all
except give me in XiaoMiFlash.exe COM 2
could you help me please
they told me its a dead software

thank you so much

 

[perata]

Hi
My brother did you update the phone and died or what?