Chimera Problem with imei in a536e

[gringos]

Hi everyone. I have a problem when trying to fix imei in a536 u5
Chimera Mobile Phone Utility version: 38.92.2051 @ 2024-04-03
Printing phone history


Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A536E
Carrier ID: ZTO
Sales Code: INS
Country Code: India
Timezone: America/Sao_Paulo
Android Version: 13 [TP1A.220624.014] [SDK 33]
Build Date: Thu Feb 2 17:12:52 +07 2023
PDA Version: A536EXXS5BWB1 [february 2023, rev1]
Phone Version: A536EXXS5BWB2 [february 2023, rev2]
CSC Version: A536EODM5BWB1 [february 2023, rev1]
Board Platform: UNIVERSAL8825
Modem Platform: SHANNON5308AP
Imei: 3506033xxxxxxxx
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2023-01-01
Em Did: 20098CCD12F6D011
Repair imei...
The bootloader is not unlocked. Please unlock the bootloader and restart the process.
Finished at local time: [04.03.24 09:47:33]
WorkID: 268674458

So, the bootloader is allready unlocked, kg status is completed, the phone was flashed with a patched rom, but it fails on repair with the "The bootloader is not unlocked"
Any ideas? I'll try to unlock bootloader again directly by testpoint (I unlocked it in the regular way) and it doesn't work I'll try with other tom, but it's really strange.

 

[ChimeraTool]

Hi everyone. I have a problem when trying to fix imei in a536 u5
Chimera Mobile Phone Utility version: 38.92.2051 @ 2024-04-03
Printing phone history


Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A536E
Carrier ID: ZTO
Sales Code: INS
Country Code: India
Timezone: America/Sao_Paulo
Android Version: 13 [TP1A.220624.014] [SDK 33]
Build Date: Thu Feb 2 17:12:52 +07 2023
PDA Version: A536EXXS5BWB1 [february 2023, rev1]
Phone Version: A536EXXS5BWB2 [february 2023, rev2]
CSC Version: A536EODM5BWB1 [february 2023, rev1]
Board Platform: UNIVERSAL8825
Modem Platform: SHANNON5308AP
Imei: 3506033xxxxxxxx
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2023-01-01
Em Did: 20098CCD12F6D011
Repair imei...
The bootloader is not unlocked. Please unlock the bootloader and restart the process.
Finished at local time: [04.03.24 09:47:33]
WorkID: 268674458

So, the bootloader is allready unlocked, kg status is completed, the phone was flashed with a patched rom, but it fails on repair with the "The bootloader is not unlocked"
Any ideas? I'll try to unlock bootloader again directly by testpoint (I unlocked it in the regular way) and it doesn't work I'll try with other tom, but it's really strange.

Dear User,

Please factory reset the device, boot it up until you see the KG lock, then connect it in EUB mode and perform a Knoxguard Patch prcedure, instead of the Knoxguard Remove procedure.
After this new method, you don't have to manually flash a KG patched rom, and you can proceed with just unlocking the bootloader and rooting the device normally for the IMEI repair procedure.

Best Regards,
ChimeraTeam

 

[gringos]

Dear User,

Please factory reset the device, boot it up until you see the KG lock, then connect it in EUB mode and perform a Knoxguard Patch prcedure, instead of the Knoxguard Remove procedure.
After this new method, you don't have to manually flash a KG patched rom, and you can proceed with just unlocking the bootloader and rooting the device normally for the IMEI repair procedure.

Best Regards,
ChimeraTeam

thanks, I'll try with the patch. But it's normal that chimera doesn't recognize the unlocked bootloader by the regular method? (tried in bin 5 and bin 7)

 

[gringos]

Patched KG, still same result (bootloader not unlocked)
Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A536E
Carrier ID: ZTO
Sales Code: ZTO
Country Code: Brazil
Timezone: America/Bahia
Android Version: 13 [TP1A.220624.014] [SDK 33]
Build Date: Mon Jul 10 10:26:07 KST 2023
PDA Version: A536EXXS7CWG2 [july 2023, rev2]
Phone Version: A536EXXS7CWF6 [june 2023, rev6]
CSC Version: A536EOWO7CWF2 [june 2023, rev2]
Board Platform: UNIVERSAL8825
Modem Platform: SHANNON5308AP
Imei: 350603380xxxxxx
Network Type: GSM
SIM Status: ABSENT,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2023-07-01
Em Did: 20098CCD12F6D011
Repair imei...
The bootloader is not unlocked. Please unlock the bootloader and restart the process.
Finished at local time: [04.04.24 11:45:19]
WorkID: 268905393

I'll try to flash not parched rom to see if it change's a thing. Will be a good thing to teach the new procedure (video or tutorial), cos you can only found instructions with the old procedures (and you lost a lot fo time with testpoints)

 

[gringos]

So, I flashed original rom U7, MDM was back, bootloader allready unlocked. I preoceed as indicated with patch kg. Now the phone doesn't start "Custom binary blocked due to remaining installment ballance (1)

 

[ChimeraTool]

So, I flashed original rom U7, MDM was back, bootloader allready unlocked. I preoceed as indicated with patch kg. Now the phone doesn't start "Custom binary blocked due to remaining installment ballance (1)

Dear User,

Please send us a photo of the phone's screen in download mode.

Best Regards,
ChimeraTeam